Report Platform Abuse or Suspicious Activity
Help us maintain a safe platform by reporting harmful behavior. Your reports are crucial in keeping the EARF community secure and respectful. We take all reports seriously and investigate them promptly.
What to Report
Report any behavior that violates our Community Safety & Zero Tolerance Policy.
How to Report
We provide multiple ways to report abuse to make it as easy as possible. Choose the method that works best for you:
Via Discord
Join our official Discord server and create a support ticket:
- Go to our Discord server (replace with actual link)
- Navigate to the
#Create-a-Ticketor Open Ticket Channel - Use the
Create a ticketbutton in the#Create-a-Ticketchannel or follow the channel instructions to create a ticket - Provide detailed information about the incident
Via Email
Send a detailed report to our support team:
- Email: [email protected]
- Include as much detail as possible (see tips below)
- Attach screenshots, links, or evidence if available
In-Platform Reporting
Where available on the platform:
- Use the Report button on content
- Select the appropriate category and provide context
What Happens When You Report?
- Initial Review: Our Trust & Safety team reviews your report within 24 hours
- Investigation: We gather evidence and may contact you for more details if needed
- Action: If confirmed, we take appropriate action (warnings, bans, content removal)
- Privacy Note: Due to privacy and confidentiality reasons, we may not provide detailed updates on the status of individual reports or share specific actions taken
- Escalation: Serious violations may be reported to law enforcement
We maintain strict confidentiality and protect your privacy, as well as that of all parties involved, throughout the process.
Tips for Effective Reporting
To help us investigate quickly and effectively:
- Be Specific: Include usernames, timestamps, links, and exact details
- Provide Evidence: Screenshots, chat logs, or video recordings are invaluable
- Explain Impact: Describe how the behavior affected you or others
- Stay Safe: Don't confront the abuser yourself; let us handle it
- Report Promptly: Early reports help prevent further harm
Contact Information
For urgent matters or if you need immediate assistance:
- Email: [email protected]
- Discord: Join our server
- Emergency: If there's imminent danger, contact local authorities first
Our Commitment
EARF is dedicated to creating a safe environment for all users. We use advanced tools to monitor and prevent abuse, but your reports are our most important resource. Together, we can maintain a positive and secure community.
Thank you for helping keep EARF safe!
